Terms and Conditions
Introduction
Welcome to Stake table. By using our platform for organic products, you agree to comply with and be bound by the following terms and conditions. Please read carefully before placing your order.
Services
Stake table provides a service that connects rural producers directly with consumers, offering fresh organic products, customized baskets, and consulting on sustainable agriculture. All our products are certified and meet strict organic quality standards.
Orders and Deliveries
Orders can be placed through our online platform or app. Deliveries are made within 24 hours after order confirmation, depending on your location. Delivery times and areas are subject to availability in your region.
Products and Quality
We guarantee the quality and freshness of all products until delivery. If you receive an item that does not meet our quality standards, we offer a replacement or refund within 24 hours after delivery. Contact us at [email protected].
Prices and Payments
Product prices may vary depending on seasonality and availability. We accept various payment methods, including credit cards, debit cards, and PIX. All transactions are processed in a secure environment.
Loyalty Program
Our loyalty program offers points for each purchase, which can be exchanged for discounts or products. Points are valid for 6 months from the date they are earned.
Responsibilities
Stake table is responsible for selecting partner producers, product quality, delivery logistics, and customer support. We maintain strict quality control throughout the supply chain.
Intellectual Property
All content available on our platform, including texts, images, and logos, is protected by copyright and may not be reproduced without prior authorization.
Changes to Terms
We reserve the right to update these terms when necessary. Changes will take effect after being published on the platform. We recommend periodic review of these terms.
Contact
For any questions or clarifications, please contact us via email at [email protected].